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Please note that we are unable to accept any instructions for policy acceptance or amendments by email. All queries relating to a specific AA policy should be directed to our dedicated phone unit. For further assistance, please call us on 01-6179950.

Details

AA Ireland

61A South William Street.
Dublin 2
Ireland.

Website: www.theAA.ie

Complaints Policy

We aim to give excellent service to our customers, however we recognise that things may occasionally go wrong. Full details of our complaints procedure can be found in our Terms of Business here. If you have an issue or complaint you can get in touch with us by using the form above, or by emailing the relevant department (email addresses contained below). We will get in touch with you with an aim to resolving the issue as soon as possible. Alternatively you can call us on the relevant number(s) listed below or write to The Quality & Compliance Manager, 61a South William Street, Dublin 2. If we are unable to resolve the issue within 5 working days we will let you know in writing, and a full response will follow after that.

AA Car Insurance

  • Email: inscustomerservices@theaa.ie
  • Phone: 0818 227 228
  • Fax: 01 677 5387

Call Centre Opening Hours:

  • New Business: 9am-7pm Monday to Friday
  • New Business: 10am-3pm Saturday
  • Renewals: 9am-7pm Monday to Friday
  • Renewals: 10am-3pm Saturday
  • Customer Services: 9am-6pm Monday to Friday

AA Home Insurance

  • Email: inscustomerservices@theaa.ie
  • Phone: 0818 227 228
  • Fax: 01 677 5387

Call Centre Opening Hours:

  • New Business: 9am-7pm Monday to Friday
  • New Business: 10am-3pm Saturday
  • Renewals: 9am-7pm Monday to Friday
  • Renewals: 10am-3pm Saturday
  • Customer Services: 9am-6pm Monday to Friday

AA Membership

Call Centre Opening Hours:

  • 9am-6pm Monday to Friday

AA Travel Insurance

Call Centre Opening Hours:

  • 9am-6pm Monday to Friday

AA Hotels

  • Email: hotels@theaa.ie
  • Phone: 01 617 9104
  • Fax: 01 617 9900

AA Roadwatch

AA Signs

Call Centre Opening Hours:

  • 9am-5pm Monday to Friday