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Making A Claim

Emergency Assistance

In a medical emergency, if you are admitted to hospital or need to return home early you must contact AXA Assistance. The service operates 24 hours a day, 365 days a year.

Tel: 00 353 1 431 1205

Ref: AA Travel Insurance

How to make a travel insurance claim

To report a travel insurance claim please call the AXA Assistance Claims Centre on:

From Ireland - 01 431 1204

Outside of Ireland - 00 353 143 11204

Claims should be made upon your return home or within 28 days of the incident, whichever is earlier.

When contacting the claims department, please quote Ref: AA Travel Insurance.

Please have the following information to hand if possible

  • Policy number
  • Date Insurance purchased
  • Resort and country visited
  • Value of claim
  • Brief circumstances
  • Travel dates
  • Incident date

AA Ireland Limited trading as AA Insurance is regulated by the Central Bank of Ireland.

AA Insurance tied to Inter Partner Assistance for the purpose of selling Travel Insurance..