Calling for help
Once you're in a safe place use a mobile phone to call the AA (for AA breakdown call 1800 66 77 88), making sure you can describe your location.
It’s a good idea to save the number for AA Rescue on your mobile now.
If you have a smart phone you can download the AA App, which uses the GPS function on the phone to find your exact location. With the simple touch of an icon both the call and the location are transferred to the AA Rescue Centre.
If you don't have a mobile walk to an emergency telephone on your side of the carriageway – never attempt to cross the carriageway. Follow the arrows on the posts at the back of the hard shoulder – the phone is free and connects directly to the Motorway Traffic Control Centre. Give full details to the operator and tell them if you are a vulnerable motorist, such as a woman travelling alone. Specially trained Operators expertly deal with any type of call and guide Road Users to the appropriate Emergency Service.
If you feel at risk from another person, return to your vehicle by a left-hand door and lock all doors. Leave your vehicle again as soon as you feel this danger has passed.
Broken down? Call us now on 1800 66 77 88