Feedback from an Irish Motorist who recently got in touch with us via email@example.com
“I have just fallen foul of the Roman Traffic Laws. I hired a car from Hertz on the internet to collect at the airport in Rome, waited over 2 hours for it and drove away on the motorway towards the city stopping off there before heading on up to Tuscany. About 6 months later Hertz took 2 payments of about €30 from my credit card and when I enquired from their reservations centre in Dublin I was informed that they were probably fines. The lady checked and was able to tell me that I had driven in a restricted zone. I complained that I felt that Hertz should have informed me about the restriction but paid up any way. I have just now, almost a year after my very short visit to Rome received a fine for each of two infractions “driving in a limited traffic area without authorisation”. The infraction numbers are 13101571844/10 and 13101572309/10 and the time of infraction is 14:44:00 and 14:53:00 so it seems that they really were clocking them up. Yes I know that ignorance is not a good excuse but does it not seem a little unfair not to notify visitors. The city of Rome didn’t, at least not in a way that I could understand, Hertz didn’t even though they knew I was hiring a car from them there, Aer Lingus didn’t even though they directed me to the Hertz website after I had bought flights to Rome from them, the Ryanair travel Guide for Rome makes no mention of it either. Fortunately I had not consulted the “Driving in Europe” section on my trusted AA’s website because there’s not a word about it there either. I think that a general warning of the need be wary of concealed or at least not openly stated traffic restrictions and possible fines would be helpful to the membership generally and I think that at €260 per short visit it should be a very loud warning.”
Miriam O’ Neill, PR Exec at AA Ireland began working in the AA in August 2010. Miriam’s core activities on a day to day basis include management of the AA’s media relations programme, generation of quality coverage in support of key business lines, provision of content for AA social media channels and the AA customer Ezine, regular broadcast interviews, occasional events management and interactions with the large AA customer base on motor policy issues.