Emergency Assistance
In a medical emergency, if you are admitted to hospital or need to return home early you must contact AXA Assistance. The service operates 24 hours a day, 365 days a year.
Tel: 00 353 1 431 1205
Ref: AA Travel Insurance
How to make a travel insurance claim
To report a travel insurance claim please call the AXA Assistance Claims Centre on:
From Ireland – 01 431 1204
Outside of Ireland – 00 353 143 11204
Claims should be made upon your return home or within 28 days of the incident, whichever is earlier.
When contacting the claims department, please quote Ref: AA Travel Insurance.
Please have the following information to hand if possible
- Policy number
- Date Insurance purchased
- Resort and country visited
- Value of claim
- Brief circumstances
- Travel dates
- Incident date