Our webchat service is now closed. Our webchat service will reopen on Tuesday 22nd April at 9am. Our usual opening hours for this service is Monday to Friday 9am to 5pm & Saturday 10am to 2pm. If you need to chat with us, please check back then. Most questions can be answered through our help centre, or if you need to send or request something, you can do this online too!
Submit a document – You can now do this online 24/7 by clicking here.
Requesting a document – You can request this online 24/7 by clicking here. This will be sent to you once your request has been processed
Outside of our webchat service, the fastest way to get in touch about your existing policy is online by emailing customerservice@theaa.ie. Please come back during our opening hours to chat with us online or to speak with a member of our team.
