Skip to Content
What To Do if You Get a Burst Pipe What To Do if You Get a Burst Pipe

AA Home Insurance

What To Do if You Get a Burst Pipe

Published 27th February 2018Read Time 5 min

Burst pipes can be a nightmare and with Storm Emma on the way they are a major concern for many homeowners. Should you meet this experience it is important that you act fast in order to minimise damage. To help you deal with the issue, AA Home Insurance have put together some tips to follow if you get a burst pipe in your home.

AA Plumbing emergency guide

Locate your stopcock.

AA research indicates that one in three people don’t know where to find their stopcock. It is essential for all house occupants know how to use and locate the stopcock to your main water supply – knowing this in advance allows you to act fast and minimise the damage. Stopcocks are generally located under the sink, bathroom, cloakroom, under the stairs or in the garage.

Turn off the water

Drain the pipe of water by turning on all cold taps and flushing all your toilets. Then switch off the water heating system and turn on all hot taps to help drain the water supply system. Simply put, when there is no water left in the pipe the leaking will subside.

Prevent further damage

If the leak is coming through your ceiling, place a bucket under the problem area to prevent the spread of any further damage.

Exercise caution

If a leak has gone unnoticed for a period of time in the attic, upstairs floors and ceilings may become unstable due to the weight of retained water. Never walk across a bulging floor as it could give way.

Switch off the electrical mains

Never, ever touch wet electrical appliances and it is worth reminding all house occupants of this. Turn off the electricity mains without delay.

Call a plumber

or better yet, if you’re an AA Home Membership policyholder, we’ll do it for you and pick up the bill of up to €2,000 for the emergency repair – covering up to four call outs per year, labour, parts, materials, VAT and temporary accommodation if your home is deemed uninhabitable.

Open all windows and doors to air out the affected areas.

Post-leak damage

It is worth noting that sometimes the secondary damage such as mould growth, corrosion and structural deterioration can be worse than the initial leak. A quick reaction time will help reduce the extent of the damage and the cost to restore your home.

Contact your home insurance provider

without delay to speed up your claims application process. They should arrange to send out an assessor to inspect the damage caused to your home.

Don’t forget that with AA Home Insurance you can get a 40% No Claims Discount & €60 Off Online*

Record the damage

As a major home insurance provider who has been in the business since the 1970’s, we strongly advise that you document the damage suffered in your home; take pictures of the affected areas either on your smartphone or digital camera for safe-keeping.

*Min premium of €218 & 5 years claims free. €60 applied to new business online quotes. Acceptance criteria, T&C’s apply.